Great Western Rock Privacy Policy
Our contact details
E-mail: info@greatwesternrock.co.uk
The type of personal information we collect
We currently collect and process the following information:
- Name
- Address
- Telephone number
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Order products from our website
- Join our mailing list
- Contact us via our website
We use the information that you have given us in order to process purchases from our website, contact you about new product releases.
We do not share your information with any other organisations.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is:
- Your consent. You are able to remove your consent at any time. You can do this by contacting us at info@greatwesternrock.co.uk.
How we store your personal information
All data is stored in a secure database and email account for the purposes of processing orders or contacting you personally. We will hold your data for no longer than necessary and at most no longer than 12 months.
We keep name, address, email, telephone number for 12 months. We will then dispose your information by securley erasing it from our systems.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@greatwesternrock.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@greatwesternrock.co.uk.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk